Digital Fixed Deposit Terms and Conditions

1. I, the Account Holder of the Fixed Deposit/s (“Deposit/FD”) have read, understood and agree to be bound by the terms and conditions set out herein below by Dialog Finance PLC bearing registration No. PB 765 PQ and having its registered address at No. 475, Union Place, Colombo 02 (“Company”).

2. I understand that the Company is recognized as a Prescribed Authority by the Department of Registration of Persons of Sri Lanka (DRP) under Section 39B(c) of the Registration of Persons Act No. 32 of 1968 as amended by Amendment Act No. 8 of 2016. Whereas I hereby consent to the Company accessing my National Identity Card (NIC) details maintained with the DRP, to assess the authenticity of the information provided by me including my below information;

1. Name
2. Address
3. Date of birth
4. Place of birth
5. Gender
6. Date issued
7. Photograph
8. Scanned copy of the front side and back side of the identity card
9. Scanned copy of the index containing information appearing on the Identity Card
10. Nature of the record (Active/Inactive/ Cancelled/Invalid)

3. I consent to Dialog Finance PLC sharing my information its holding company, any of its subsidiaries or affiliates to provide integrated services or otherwise.

4. I agree and understand that these terms and conditions will not be applicable to any manual fixed deposits opened by me with the Company wherein I was provided with a physical Fixed Deposit Certificate (Manual Fixed Deposit). Whereas such Manual Fixed Deposits shall be subject to the relevant terms and conditions I have signed/will be signing with the Company.

5. I have read and understood the key features of the Account provided herein below whereas I agree to the terms and conditions of the Deposit.

6. DIGITAL FD CERTIFICATE

1. The Company shall issue a digital Certificate by way of an e-receipt for any FDs opened through digital channels, which for all means and purposes shall constitute an acceptance of the Deposit made by me with the Company.
2. Notwithstanding, I agree and understand that in the event this Deposit is held as a lien against any loan obtained by me the said digital FD may not reflect such status. Therefore, I agree that any current status with respect to the Deposit can only be confirmed by the Company.
3. Therefore, I agree that for the purpose of Clause ahereof, only any  statement, extract, writing or other documents with respect to this Deposit issued by the Company and made out of the system, books or documents of the Company and signed (digitally or otherwise) and certified by the Company shall be deemed to be conclusive proof of the current status of the Deposit held by me with the Company.

7. FD RENEWALS

I agree and understand that;

1. my Deposit information will change based on any renewal instructions changed/ provided by me
2. should any renewal instruction be placed and in the event I have obtained any loan against the Deposit, the interest rate of such loan may change based on my renewal instruction
3. Renewal interest shall be based on the then applicable interest as published by the Company in the Company website

8. EARLY WITHDRAWALS

I agree and understand that;

1. Early withdrawals are subject to the discretion of the Company and further subject to any special features applicable to the FD as specified in the Company website and/or specifically communicated to the Depositor at the time of opening the FD
2. I specifically agree that,
   1. In the event of an Early Withdrawal, Interest will be paid for the completed investment period at Digital Savings Interest Rate or rate of interest of the Deposit agreed at the time of opening the Deposit, whichever is lower.
   2. For the avoidance of doubt, no interest will be paid in the event of an early withdrawal of the Deposit prior to the completion of at least one month.
3. I will be charged a penal interest for early withdrawals and such penal interest shall be as specified by the Company in the Company website
4. In the event of an early withdrawal of monthly interest payable to the FD, the company has the right to deduct any extra interest computed to the FD out of any funds lying to the credit of the FD after applying any applicable penal rate.
5. In the event of any early withdrawals permitted by the Company all applicable funds lying to the credit of the FD (subsequent to any deductions subject to the terms and conditions herein) will be credited to the Depositor’s transactional savings account maintained with the Company.
6. Loan Against FD
   1. I will not be permitted to withdraw the Deposit if the Deposit is placed as a lien against any loan obtained with the Company
   2. In the event I have obtained any loan against this Deposit, I will only be able to withdraw the Deposit subsequent to settling any outstanding payments under the loan

9. MATURITY

I agree that,

1. At the time of maturity in accordance with the maturity/renewal instructions placed by me, the funds lying to the credit of the Deposit shall be credited to mytransactional savings account maintained with the Company.
2. If I have obtained any loan against the deposit or if the deposit is placed as a lien against any loan obtained by me, the Deposit shall not be automatically credited to the savings account until such time that the applicable loan dues are reflected as fully settled on the Company systems.
3. Upon maturity of the Deposit and such funds or remaining funds as the case maybe being credited to the savings account of the Depositor, the Deposit shall be closed on the Company’s systems whereas the details of the Deposit/FD shall thereon not reflect on any online interface provided to me by the Company.
4. Any inquiries pertaining to my previous/matured/closed Deposits, shall be inquired through the formal communication channels made available to the Depositor by the Company.

10. All reminders/requests and/or other general communications shall be sent by short messages services (SMS) to the mobile telephone number given by me/us (‘Registered Mobile Number’) and/or Email address given by me to the Company and I hereby agree that the said messages being electronic messages shall be deemed to be legally binding.

11. NOMINATION

I hereby agree to the terms and conditions governing the Nominee details I have provided to the Company from time to time.

1. Nomination shall have effect not withstanding anything to the contrary contained in any last will of the Account Holder
2. Nomination will stand revoked under the following circumstances;
   1. On the death of the nominee in the life time of the Account holder.
   2. By written notice of revocation of the nomination by the Account holder.
   3. By a subsequent nomination duly made by the Account holder or any amendment made to the nominee details by the Depositor in any online platform provided by the Company. Provided that, in the case of an amendment to the nominee details by the Depositor such Nominee as amended by the Depositor shall have full effect of the Nomination as provided under this Clause
3. In the event there being more than one nominee and no proportion for distribution is indicated, the monies lying to the credit will be paid to the nominees in equal shares.
4. The monies will be paid to the person / person legally entitled thereto in the event this nomination cannot be effected.
5. Paymentwill be made to a nominee only on production of proof of identity and company reserves the right to call for any information / documents that may be required.

12. SAVINGS ACCOUNT

1. I agree and understand that in order to provide this service the Company will be required to open a Savings Account for me if such Savings Account is already not opened by me with the Company
2. I agree to be bound by the respective terms and conditions applicable to such Savings Account issued by the Company from time to time

13. EMAIL INDEMNITY

1. Instructions sent via Email is available only for sharing instructions between the Company and me for the purpose of:
   1. transfer of funds within the Accounts held by me with the Company;
   2. transfer of funds between the Accounts held by me and other banks and/or licensed finance companies or any other third-party account(s)
   3. creation of Fixed Deposit and/ or Investment Plan by debit to my Savings Account with the Company;
   4. sharing the statement of accounts for Accounts held by me with the Company where applicable;
   5. sharing of any change of profile details for my Accounts with the Company where applicable (subject to proof of documents to the satisfaction of the Company).
   6. Request for closure of account and transfer of remaining balance to designated account
   7. Changing the Fixed Deposit renewal instruction
   8. Requesting for a balance confirmation
   9. Change the nominee details (subject to proof of documents to the satisfaction of the Company, if any).
2. Unless expressly instructed by me and duly acknowledged by the Company, the Email address provided by me in the Account opening application will constitute my registered Email address for the purpose of this Clause.
3. Operation of the Account through Email shall be strictly confined to instructions sent through the aforesaid registered Email address and received by the Company via their Email address provided to me whereas the Company shall not in any manner be responsible for ensuring the validity and authenticity of such instructions.
4. I agree and understand that the Company shall only act on any Email sent by me and received by the Company during working days and normal business hours of the Company communicated to me, whereas the Company shall not be responsible for any failure / rejection of the instruction due to lack of availability of time for execution of such instructions.
5. The Company shall not be bound to act upon instructions received by Email, which are illegible, ambiguous or multiple in the Company’s opinion and which shall be the Company’s sole decision. The Company shall not be responsible for any losses or damages which I may suffer as a consequence thereof.
6. The Company acting upon the instructions received via Email as aforesaid shall not be responsible for any losses/damages incurred by me out of transactions undertaken based on such instructions.  The Company shall specifically be excluded from any liability for consequences that may occur due to fraud or crime caused through my Email by me or any other third party.
7. I shall at all times be responsible for the compliance of all laws or regulations of all statutory, regulatory and enforcement bodies and will bearall claims, losses, damages, costs, liabilities and expenses incurred, suffered or paid by the Company acting upon the instructions received by me via Email as provided herein.

14. ONLINE PLATFORM

1. I agree and understand that for my convenience, the Company may make available certain online facilitates which I may access through a compatible Device (“Device” shall include any mobile phone and the sim card in use, tab or any such other device compatible with the online platform provided by the Company).
2. I agree and understand that any passwords used including any One Time Passwords (OTP) pertaining to the access of such online platforms are strictly for my use whereas I shall keep confidential and not share such passwords with any other third party at any time for any reason whatsoever.
3. I agree and understand that loss or theft of the Device used to access such online platforms pose a risk to exposing my sensitive data contained therein to third parties and I irrevocably agree to promptly inform relevant authorities regarding any loss or theft of my Device.
4. I further agree to promptly keep the Company informed of any such loss or theft of the Device without any delay and request the Company to block any access of the Account by third parties through the communication channels made available to me by the Company and informed to me by the Company from time to time.
5. I agree and understand that it shall be my sole liability whereas the Company shall not bear any responsibility or liability towards any claims, losses, damages, costs, liabilities and expenses incurred, suffered by me prior to informing the Company as aforesaid due to unauthorized access of my Account by third parties due to loss or theft of the Device.
6. I specifically agree and understand that in the event I fail to duly notify the Company as required herein, it shall be my sole liability  whereas the Company shall not bear any responsibility or liability towards any claims, losses, damages, costs, liabilities and expenses incurred, suffered by me due to unauthorized access of my Account by third parties due to loss or theft of the Device.

15. I agree that these terms and conditions shall be governed by the laws of Sri Lanka.

16. I agree and understand that the Company reserves the right to amend or vary the terms and conditions of the Account from time to time whereas the Company shall notify me of any changes to these terms and conditions prior to effecting the same.

17. In the event of any inconsistency between these terms and conditions and the Sinhala or Tamil translation of these terms and conditions, the English terms and conditions shall prevail.